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services:operational:support-matrix

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services:operational:support-matrix [2017/05/01 11:59]
rijk [Operational Support Matrix]
services:operational:support-matrix [2017/07/07 22:51] (current)
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 ===== Operational Support Matrix ===== ===== Operational Support Matrix =====
  
-The tables below specify the use cases for which Datraverse is able to provide operational support. If your use case turns out to be unsupported,​ Datraverse can not assist you. In that case, please contact your reseller or integration partner who provided the solution, to find out which third-party can provide support instead. +The tables below specify the use cases for which Datraverse is able to provide operational support. 
-\\ + 
-\\+If your use case turns out to be unsupported,​ Datraverse can not assist you. In that case, please contact your reseller or integration partner who provided the solution, to find out which third-party can provide support instead. 
 Beware that, even if your use case //is// supported by Datraverse, this fact does not automatically entitle you to Datraverse support. You, or your integration partner, must have an appropriate [[services:​operational:​sla|Service Level Agreement]] with Datraverse that covers all products you wish to have supported. Beware that, even if your use case //is// supported by Datraverse, this fact does not automatically entitle you to Datraverse support. You, or your integration partner, must have an appropriate [[services:​operational:​sla|Service Level Agreement]] with Datraverse that covers all products you wish to have supported.
  
services/operational/support-matrix.txt · Last modified: 2017/07/07 22:51 (external edit)